Discover proven ways to communicate successfully with people with hearing loss and help them participate in conversations.  Intended Audience: All staff Read more

Getting it Right Do you know how to write an incident report? This course will teach you to successfully report and respond to incidents to improve outcomes for staff, services, and the people you support. Read more

This course covers how to prevent and control infections in the aged care or disability setting Read more

This course will provide an outline of the steps to follow for the safe administration of insulin and other subcutaneous injections. It includes the use of syringes and insulin pens. Intended Audience: Staff who support people with these injections Read more

In this course, you will learn the basic steps in performing cardiopulmonary resuscitation on an adult. The course does not cover the steps for CPR to an infant – under 1 year old Read more

This course is an introduction to the Aged Care Standards, and will step you through what you need to do to meet them.   Intended Audience: Care and Support Staff, Nurses, Coordinators and Managers working in Aged Care Person receiving services and their families or representatives Read more